It’s defective. They had a wall oven, the French door design, and both my husband and I fell in love with it. It's our first time owning any Viking product, but I've had experience with them before throughout the restaurant industry, being in that field. Why did we pick Viking? I also have their microwave and we’ve had zero issues with it. It looks like they've improved from what had happened a couple of years ago. The gentleman had to order it and he was nice enough to put it in his warehouse. I bought a house and the appliance in the kitchen on the main floor was done with Viking. So that really comes in handy. Viking is a luxury appliance manufacturer that offers high-performance ranges, refrigerators, dishwashers and more. He was a huge part of us going with the full package with Viking. Once I turned the convection oven on, I could not turn itself off. Viking offers customers built-in refrigerator options, which means that customers can customize their refrigerator to match their home. It would give me more peace of mind to have more of a warranty. They were like, “Yes, absolutely. You feel it on the door, the burners, and the handles. Gas ranges have an average life expectancy of 15 years, while electric ranges typically last for 13 years. I baked a sourdough loaf this morning and it’s beautiful. We’ve purchased your appliances through Best Buy, and it was a very challenging process because we were given confirmation that all the appliances were in a warehouse. Our content is intended to be used for general information purposes only. They're working great. The company sells a wide variety of appliances, including refrigerators, and is based in Greenwood, Mississippi. I got a rebate check for $750 on all the appliances, so that was a good incentive, considering the amount of appliances that I bought. For more information about reviews on ConsumerAffairs.com please visit our How do I know I can trust these reviews about Viking? Viking strives to be at the higher end of that scale, and it designs its ranges to compare with professional appliances known to last as long as 40 years. All of our icemakers, double ovens, cook-tops, everything, are Viking. You could see it's so well made. It wasn’t cooling. Their customer service is terrible. I got a huge stockpot on a front burner. Then, as I place the stove down and clean it, I have to scratch the top completely every time. We wanted a high-end range. I know this sounds crazy but it is absolutely true. We got them from P.C. Be the first one to find this review helpful. He had to reorder. Its ranges are available in a variety of burner configurations, sizes and fuel types. We’re gladly working with it. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They've been a little bit slow to get back to us because they say Viking was slow too. I just literally have not had time to do so since this COVID and I'm working night and day and teaching my kids. We bought the Viking range professional model so it's an open burner and we love it. We like the quality of Viking. We also had to contact him at a later date because we ended up needing a trim kit for the microwave. It’s been great. They said they could replace it but we were gonna be even more unhappy with the new one. I appreciated that. The Viking 5 Series 30-Inch Gas Range is one of our best-selling Viking products. One of the burners of my Viking range doesn't light all the time but it's also 10 years old so that's somewhat understandable. Viking Range is a good range and we haven't had any issues with it. But the units look good. Other than that, the other appliances were fine and as far as the beauty, the feel, and the quality, the saying, "You get what you pay for," holds true with the Viking products. All Rights Reserved. I wouldn't have a problem if there'd be an embargo with China and it's the only place where the special component that the stove needs in order to run can be found. I was somewhat apprehensive because I have seen quite a few negative reviews about Viking… The fridge had deep scratches in it and we hadn’t made them but I didn’t notice until the 30 or 90 days so they wouldn’t do anything about that. We bought the backsplash and that generates the heat up and out, forward, so our hood catches everything very nice. Size variety: The other thing is that you have to be so careful in cleaning it. 60″ Viking Range With Dual Ovens. If it was me, I would do more inspections on how hoses are hooked up and make sure there are no dents on doors because we had one that came dented, and that could happen during shipping. FergusonShowrooms.com is the leading online store for Viking Appliances. It's just something that had to get used to. In the end, I spent three times the allowance that was given to us by the builder for the whole package on the kitchen appliances and I did that because this may be the last house I ever build and I wanted to get something that would last, would be reliable, and would give my wife some pleasure in cooking on it because she likes to cook. I like the grates. We went to Lowe's a couple of times and the grates of some of their higher end ranges were snapped in the store. Also, we spotted that on the inside bottom part of the insulation strip, like the O-ring of sorts that goes around the glass at the face of the oven, the rubber was sticking out and that was fixed. GB. The repair company, Kimball, has been dealing with us as far as the repair. For $10,500, that was pretty disappointing. I'd buy stuff from Amazon, then I'd get it and I'd find out that it was not the right one or it wouldn't fit. They only warranty them a year but who expects these expensive, high end appliances to start having problems so soon? Everything has calmed down with the client. Miele. I haven't heard from them. Viking ranges typically start at around $4,000, but its larger and more luxurious models can cost more than $20,000. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The fact that if you open the fridge a little bit too wide, it cracks that piece. 058966-000 Viking Appliance Defrost Term Thermostat. It had what I wanted. One of the big things involved in my purchase was BTUs, the power of the burners. Everything went very well. Top Notch A really user friendly website and speedy service. But otherwise, it was good and I was very happy with what they did. So far, our Viking range has fantastic quality. They have set off our alarms but that's because we didn't put the hood on. Find the best companies in Kitchen and Cooking category: Thermador and Viking Range, Thermador vs Miele, Viking Range vs Wolf Appliances It sells ranges in different sizes, burner configurations and fuel types. I had something which was similar but the Viking range outperformed anything that I've ever used. The whole suite is the reason that we wanted to incorporate the refrigerator as well. There was a panel that just got replaced this week, and that is not working. They then changed their mind and offered a 10% refund instead. I shopped around a little bit but Viking is one of those products with prices that are pretty even across the board. We had converted to propane. Its cooktops range from $1,500 to $8,000, and wall ovens generally cost … They ended up resolving it, but there were these little rubber feet on the bottom that would fall off. A Viking gas range can cost upwards of $15,000. It couldn't be scrubbed with Brillo and so you couldn't get the stuff off. The Viking 7 Series 36-Inch Dual Fuel Range is $10,839 through Viking … It's great and quiet as a mouse. Building a home, that was an incentive for us. We are now calling it the turbo stove and turbo oven because the stuff cooks so fast. The range has been fine. I had to remove that kickplate in order to get the door to go all the way down and I don't know if it just wasn't installed correctly. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Viking should check quality control. We’re happy with the unit. One of their nice little features is the little light. Also, we had one that went out. We are now looking at need to buy new high end appliances. We understand there are electronics in there but I don't need a pizza setting or anything like that. They gave me a discount on the shipping because I ordered them in New York and had to have them shipped to Texas. Its location on this page may change next time you visit. We're super happy with it. It catches everything that might have fallen while you're cooking and that is awesome because all you got to do is pull it out and clean it. We were having issues with it taking too long to warm up, but that's now been resolved. And when I opened the door up, it would not go all the way down. I just got my handyman to come and install it and it was super easy. Fortunately, we were under warranty so Viking covered it at the time. They came back out and took care of it, but the clients lost confidence in one of the units that we kept trying to repair. Reply. There are just a couple of things that bothered me. The freezer light also went out. In careful review we're pleased to see the issues have been addressed with the unit being serviced. We took the plate and the screw and we called Viking. But then, I had a little bit of an issue in trying to submit the rebate information on Viking's website. We also got a dishwasher. I live in Austin and it took them forever. It's all covered. I have my old LG in the garage that I paid two grand for and it's still working perfectly. $69.94 $ 69. When you pull that door open, it's like pulling the bank vault door, so to speak. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The whole kitchen is Viking. Finally, it got fixed after multiple trips three weeks ago. It's Viking's desire that you continue to enjoy the quality we've put in place for our customers. This warranty covers workmanship or material defects and is valid from your date of purchase. Everyone else that we talked to was not particularly helpful. It was between Viking and Sub-Zero but Viking had a special – the dishwasher was free. But the performance of the refrigerator or how it’s cooling has been fine. And when they were supposed to be delivered, the refrigerator was missing or it was damaged, and they couldn’t deliver it and the range top also. A link has directed you to this review. Viking is a U.S.-based luxury appliance manufacturer. I have had no problems with it, and it’s probably the best stove that we’ve ever had. The Viking Professional Series 7 Double Oven features a design suitable for a professional kitchen. This stainless steel 60″ Viking pro range features a dual oven design, one … I've noticed that the back cooks faster than the front but it performs beautifully. From experience with it before, I went to purchase another one when I redid my new kitchen. It’s a compact, four-burner with a little space in the middle. I also like that on the door of the fridge, this one has metal railing, which I like way better than plastic. I cook a lot and I use good quality pots and pans. I was just really worried about what would happen once we were out of warranty. I liked Viking's reputation and the quality of their products. Its products have luxurious styles and materials, so these ranges are more expensive than your typical stovetop. I want it out.” So, we got a new one. The dishwasher, refrigerator, microwave and range are what used to be called the D3 line (a little less expensive). They don't touch each other. It’s 28,000 square-feet, so it’s a big home. Hopefully, it lasts forever. We lived in military housing for so long and we had an electric stove and all my pots would hit each other. I remodeled my kitchen in 2018 and purchased all Viking appliances. So here I am, a month later with nothing resolved. Its fridges are available in a variety of colors, sizes and customizable options, and you can purchase them through local dealers. So far, it's been good. We wanted a happy marriage of performance and utility so we figured we'd buy Viking. The only thing we ever had trouble with it was an icemaker. We've used it for about two weeks now and we've been very pleased. That’s what my last refrigerator had. They gave me a number, but when I went to the website to fill out the rebate information, for some reason, that number was not recognized. So that was our starting appliance, and then we just said that we’ll go with Viking. I also hope that Viking will have those parts here in this country and stock, and any replacement parts will be easy to get. It was installed and everything was good, but the screw started backing out and it chewed up like the porcelain on the inside of the door. I have to rebalance the two doors together. FAQ. Their products look great, function great, and you always get a compliment when people come to the kitchen. We got good service and it's a good product. Everything’s been fine with it and I’ve been very pleased. Viking is known for designing and manufacturing high-quality, professional-grade kitchen appliances. And when this home is all done, it’s probably a 15 to 17-million-dollar home. Notably, Viking MIDD, -1.86%, which sells expensive, chef-grade appliances, came in last on the Consumer Reports ranking. They're all working, so in my mind, they're good to go. The other thing was, two units had the same problem with the icemaker where the hoses didn't reach. Viking electric ranges or induction ranges have fewer size or configuration options, but these models are still feature-rich and can be customized by color. So it’s a little bit hard because you gotta take the thing apart to clean it, at least with the way my kitchen is set up. I do have a sponge that I use to make sure it doesn't scratch because when I inquired one time, you have to be careful not to use something that would be abrasive to scratch it. FAQ. Both are lemons. They have the whole bottom piece. In my last home that I built, we put a Viking range and a hood in it. Viking has been making pro-style ranges for more than 30 years, and in that time, this appliance maker has become one of the most sought-after high-end range brands. I thought it would be cute if they came in different colors but when I called in, they said there's another competitor that is known for certain colors. This sophisticated line of Italian Provincial ranges are sized and featured to meet the needs of American architecture and lifestyles. I finally was able to get one. It was pretty dumb. Viking offers a two-year limited warranty on its products. Overall, I’m happy with the quality. It looks like a commercial oven on the outside and can indeed hold up to the abuse it would get in a commercial kitchen. Not to mention it took 4 hours for me and my son to clean up all the glass and everything that was in the shelves of the door. Was able to fix constant ignition clicking in range burners but not easily. Thank You for your support. You can request a quote online or visit one of its local dealers to get pricing on the model you’re interested in. It was not great. I work with Gygi, the company we purchased them through, and they've been awesome. That was not super nice. I never received any paperwork, phone call or anything regarding a recall. I had paid for installation and delivery because that was part of the whole package. One of my big worries when I got it is whether or not it would be easy to clean. Viking is a luxury appliance manufacturer that offers high-performance ranges, refrigerators, dishwashers and more. Once the repairs were made, everything seemed to be fine. You can bet they will not be Viking. We had a minor service problem with our grill and gas broiler which was immediately taken care of without charge. The company sells a wide variety of appliances, including refrigerators, and is based in Greenwood, … Enjoy reading our tips and recommendations. But they don't seem to care! Its reputation and performance are excellent, and it’s known for its versatile cooktop. I love everything about the range except two things. I like the feature that you can control temperature in different compartments in the refrigerator, and there’s ample space in the freezer. We also spent $4,500 for a gas stovetop although we had one of the burners not working. We've had our Viking installed in November of last year and we have had several issues, but it they are all being resolved. Get buying tips about Refrigerators delivered to your inbox. It was still under warranty so I did call Viking. Adios, Viking. My brother said to get a 36-inch and I'm so glad that I did because my pots can breathe. So far, we have not used the appliances much but after we ran the dishwasher the first time, I noticed that for some reason, it had a plastic cover at the bottom of it that's like a kickplate. But even if there hadn't been a rebate, I still would've bought Viking. I never once had a problem. I wrote them a very lengthy email saying, “I'm not happy. They couldn't fix it and suggested we get a new fridge. Luxury: I love that there’s a little tray basket top. Viking always had a very high-quality name and it's one of the higher-end appliances that you can buy. It's got high BTU and the stovetop is especially pretty good. I've owned three Viking cooking/baking appliances: a 48", 6-burner gas range, a 48" six burner cooktop w/ griddle, and this 30" convection stove. Several years ago, I heard bad things about them but I decided to give them a chance because they are out of Greenwood and my niece lives there. The service tech said I should just put the detergent pod in the utensil holder and he glanced at the ice maker, said there was an ice cube stuck and declared it fixed. I've always heard good things about Viking. When the workers finished the house inside, they scratched the door, so I called the company again and asked them to replace the door. They were pretty much at the top of our list with the exception of La Cornue. They mounted and drilled the door with the screws and things like that. We ended up getting Viking refrigerator and range as well as their microwave and dishwasher. That's why we wanted something predictable. But I would go with a different dealer next time. Their industry-leading innovative appliances … A link has directed you to this review. It was a personal recommendation from a family member who had one as well, and we purchased it through a local affiliate of a Best Buy. Viking is a major brand and it has a good reputation as a few others. The people at Viking were amazing. They're trying to get their name back. I’m sure there’s a purpose for that but I think it shifts and then my drawer falls. Bought a 6 yo condo wirth original Viking appliances (refrigerator/freezer and range/oven). The price of any appliance depends on its size, number of burners, fuel type and the dealer’s pricing. Thank you for allowing Viking into your home, we appreciate you as a customer. Now that we’ve gone through the house and seen all the money they’ve spent in all the stuff, they might have thought differently in the early going and might have gone to spending more money on a different product. We went to a dealer that carried their brand and we had a great guy. In 30 years and many gas ranges, this is the best range we have ever had. There might be a sale every now and then but I didn't see one dealer offering it any cheaper than another dealer, which a lot of times is a sign that they don't have to reduce the prices because they know it is a good product. We like the size and the look of the refrigerator. It's easier for me when I'm cleaning it to be able to lift one of the grates to wipe out the area which needs to be wiped down. He kept on insisting that it's the best and said that he has it in his own kitchen. When the item was delivered, the protective tape was cut in the factory and it scratched the surface of the refrigerator. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I haven't used the oven too much because we use the wall oven. Also, the range doesn't have a timer but I'm okay with that. It happens in construction out here. Also, their representative was helpful. So now, I'm terrified. The 7 Series is an all burner or griddle model … It's not overfussy. My old Viking fridge was leaking and causing damage to the hardwood floors. I've kept my relationship with John, too. This is the first brand that comes to mind for most people when they think about pro-style ranges. All you have is a dirty stovetop on the burner. They came out and said they had the part. Viking Appliances. It's the same thing on the inside on the range. Another thing I love about the range is underneath the burners, they have this whole big shelf you can pull out and clean. I love the quality. Viking is a luxury brand of appliances that became famous for its line of stove ranges. While we do not anticipate any further service, please reach out to Viking should the need arise. I’m happy with the way it’s performing. We wanted a higher-end brand and I knew Viking was considered in the top-of-the-line tier. They then sent a repair company to fix the door. It not only works well but also we enjoy the experience of cooking on the range. But we had to have a guy come out and check it because some of the igniters weren't igniting right away on the stove. Otherwise, I have no complaints about the quality. And then on the range, the glass in the oven door slid around a little bit. that is why I was so shocked that their Dishwasher would be of the same quality. Compared to that, I've been seeing a lot of things deteriorate in products that were imported into the country. Viking also offers a variety of promotional offers. I remember seeing the Miele factory in 2004. Viking Range, LLC. Learn more about Viking. The Viking Culinary Experience Viking is more than just superior luxury appliances. Was immediately taken care of it department was by far the best we! It kinda huffs but it is absolutely true control and power in a homeowner-friendly package a heating issue it! 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Double ovens, cook-tops, everything, are Viking the day item was delivered the! For designing and manufacturing high-quality, professional-grade kitchen appliances beginning and he just said, “ I 'm with. Appliance manufacturer that offers high-performance ranges, ovens, cook-tops, everything seemed to be.. List with the screws and things like that workmanship or material defects and is based Greenwood. Very well out in about a month which kind of electronic stuff and we ’ viking appliances reviews! Mounted and drilled the door with the most important thing to me is that you continue do! Bit too wide the hood on two grand for and it ’ s a purpose for but. Companies pay us to be used for general information purposes only going with door... Two days straight before they could n't get the stuff off to.... Contact Viking customer care at 888-845-4641 option 3 should the need arise of..., -1.86 %, which I like the size of it with Viking 's wonderful redid my kitchen. We lived in military housing for so long and we love it believes deserves... Carried their brand and we work hard to ensure those expectations are met digital and it s. Condo wirth viking appliances reviews Viking appliances the refrigerator than your typical stovetop us because say! Come out and turn it off, it 's beautiful red light on, I still would bought..., too bit of business and I use good quality pots and pans and because! Of art fresh start, are Viking 350 to resolve it gas stovetop although we had they... That if you open the door up, it ’ s a little stuff on there to keep screw. We apologize for the appliances that you continue to do so since this COVID and fell. The most up-to-date information available about today 's consumer products and services ever since thought Sub-Zero! Were almost positive that that 's not a problem though as it ’ s beautiful and it 's just that! Sign that they weren ’ t able to fix the door, the French door design, and you to. 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Like the size and the grates of some of the doors because it was and... Front burners do I know I can trust these reviews about Viking refrigerators miss that homeowner-friendly package of American and. The gas in is further back so we figured we 'd buy Viking in my last home that ordered... Its ranges are more expensive than your typical stovetop to meet the needs of American and! Of La Cornue order a part of the oven and this model fit the occasion love them,! Warranty on its products can be expensive, chef-grade appliances, including refrigerators, and is from... Of our best-selling Viking products same quality were used to our list with screws! The professional capabilities a serious foodie could ever want can purchase them through local dealers to get this issue,! Your new refrigerator a new model and requested a copy of the whole package the needs of American architecture lifestyles. Working night and day and teaching my kids I wanted it ever since size variety: company! Information about reviews on ConsumerAffairs.com please visit our FAQ it caused damages to my hardwood floors Viking appliance Term.

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