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Ability to drive reporting and decision making within direct reports as well as other departments, Time management, fixing priorities, organizing skills, attentiveness, accuracy in performance, Excellent oral and written communication skills, including meeting facilitation and presentations, Strong problem solving and decision making skills; action oriented, Strong problem solving skills and comfort working cross functionally, Good planning, organizing, project management skills, Prior online marketing experience, specifically building plans that continuously improve buyer experience required, Solid project management skills including the ability to manage multiple projects/tasks concurrently with a focus on details and timelines, Excellent collaboration skills – this is a cross functional role within the eCommerce team and the wider sales & marketing organisations, Strong visual, communication, analytical, and reporting skills rooted in Google Analytics, Strong analytical and problem solving skills are crucial (e.g., business cases, ROI models, etc), Superior analytical skills and experience applying data to make decisions, Strong project and time management skills to adhere to changing project timelines, Strong ability to effectively communicate complex topics to a wide and diverse audience ranging from technology developers to executive management, Statistical analysis skills coupled with strong problem solving ability, Excellent client facing and communication skills, both written and verbal, Improve onsite search no result occurrences and experiences by developing strategies to help consumers search more effectively and efficiently, Strong relationship development and negotiating skills; able to earn respect and trust among internal business partners and team members, Strong PC skills, including Powerpoint, Word, Excel and Visio, Strong experience with digital commerce tools for optimizing web site experience, Able to take creative feedback and make updates appropriately, showing strong collaboration skills, Demonstrated ability to effectively manage multiple efforts with varying deadlines, Excellent planning, time and deadline management skills, Strong visual, communication, analytical, and reporting skills, Technical background (web hosting services, administration skills, development experience), Demonstrated project management experience including a demonstrated ability to work with blended teams of consultants and internal resources, Strong communication skills, including executive presentation and conflict management, Excellent copywriting and creative skills, Strong communication skills with outstanding interpersonal capability, Solid communications skills and a team-oriented work ethic, Effective verbal and written communication skills and the ability to interact professionally with a diverse group and support staff, Good knowledge of current best practices and ways of operating effectively with major customers, Very effective at building strong internal networks and able to operate with a wide range of people from different parts of the organization, Very effective at building strong internal networks and able to operate with a wide range of people from different parts of the organisation, Resilient with good interpersonal and time management skills, Excellent English communication and presentation skills, written and oral, Demonstrated project management experience including a demonstrated ability to manage blended teams of consultants and internal resources, Demonstrate strong aptitude in creating an easy, fluid, memorable customer experience, Proven networking/cross functional skillset, Strong analytical skills, including the ability to analyze sales data and determine key drivers, Strong oral, written strategic and analytical abilities along with listening skills and attention-to-detail, Experience in effectively working with multi-functional teams and external agency/vendor partners, Creative, diplomatic, cool under pressure and strong interpersonal skills, Strong experience in project management with excellent planning skills, Outstanding analytical and critical thinking skills, strong experience interpreting data & drawing conclusions, Excellent project management skills and the ability to handle multiple priorities, Demonstrated analytical skills; experience in e-commerce analytic tools and online KPI’s, Effective presentation of information and strong verbal and written communication skills, Strong leadership, follow-through, and organizational skills, Excellent written and verbal communications skills with the ability to provide best in class customer service, Strong interpersonal skills and pro-active stakeholder management capabilities, Excellent analytical skills & customer oriented, Strong communication skills - written and verbal, and ability to work with cross-functional teams and present to small and mid-sized stakeholder groups, Outstanding organizational skills to coordinate all moving parts of a dynamic and ever changing environment, Outstanding analytical skills with the ability to interpret complex and extensive data and make actionable recommendations, Demonstrated track record of Marketing, Consulting, Brand Advertising, Media Sales and/or Online Advertising experience (+7 years), Solid Marketing, Brand Advertising, Media Sales and/or Online Advertising experience, Experience with proven track record of success managing and developing a digital marketing platform for a retail company, Experience in online performance marketing specifically experience in managing paid search and display advertising campaigns, Enhance the customer experience by improving how customers find and buy products from a prioritized set of revenue driving categories, Digital marketing experience in a retail, publisher, or e-commerce environment to include demonstrated proficiency in the following, Skilled in the area of effective marketing techniques as they relate to selling products to consumers online, Deep knowledge of user experience best practices to create a visually pleasing, intuitive shopping experience, Demonstrated ability to deliver top line growth; experience in establishing procedures, implementing processes and successful execution, Demonstrates exceptional skill in communicating (oral and written) with all levels of management, internal and external, up to and including the VP level, Exceptional listening skills & ability to detect problem/risks without being in face to face situation, Advanced JavaScript skills; understanding of DOM events, AJAX, and JSON, Thorough knowledge and/or experience in sales or marketing with a proven track record of success through the development of long-term strategic relationships, Experience EC-related and digital marketing experience at a consumer brand (preferably FMCG) or e-tailer, Strong ownership, hands-on and good at dealing with ambiguity in a start-up like environment, Prioritize and manage product experiences that help the customer while maximizing business value for Express, Proven track record of driving intuitive customer experiences across digital platforms and devices, Team leader, people management and mentoring skills, Basic technical PC skills, including the ability to learn technical applications quickly, Sales, trade, brand and/or ecommerce experience providing solutions in a large global consumer packaged goods company, Highly analytical. Will be required to work with SAP and BW reporting tools, Must be able to manage multiple projects in a dynamic environment, Stamina able to be maintained to manage a work level that may exceed 40 hours per week, Must possess good judgement and ability to problem solve, Work with various business units to establish a sound business case for each of the eCommerce Marketing projects; participate in the definition of the requirements and creation of the solutions, Develop, maintain, track, and manage a high-quality, integrated project plan to enable accurate reporting and decision making, Identify resource needs to achieve program objectives, Communicate effectively with team members, senior leaders, and the broader organization, Keep senior management and key stakeholders informed of program status and escalate issues when they impact timeline, scope, quality or budget, Develop yearly program goals and annual program budget assumptions, and ensure integration of these goals with corporate objectives, Leverage data and analytics to support decisions, 2-3 years of job experience in merchandising or product marketing field at apparel or ftw industries (preferably any product oriented eCom organization), University degree (preferably engineering or admnistration or other with analytical background), Advanced excell skills (to be tested/checked on interview), You will own the BRA SEO KPIs and thus not only help defining, but also monitoring & reporting BRA performance to your line manager and the Global SEO team, By monitoring local SEO performance and the results of various SEO projects you will initiate further SEO projects in collaboration with the global SEO team and local markets (projects may relate to technical changes, content, UX, Social media, PR…), You will keep yourself and the other BRA channel staff up to date with the latest news/changes in the search industry (especially re: changes that impact SEO and the other channels), ONSITE: You will collaborate with the global SEO content manager as well as the Global SEO technical manager to find ways to improve BRA onsite SEO performance, OFFSITE: You will identify and connect with the key stakeholders in the markets to drive offsite initiatives (while leveraging the global SEO team to drive the right processes and trainings for the LAM region), You will team up with other members of the LAM SEO/SEM team, the LAM analytics team, Product Marketing and various eCommerce counterparts to create synergy and drive revenue, Fluent in Brazilian Portuguese and English, with ability to Spanish is highly preferred, You are a functional expert in SEO with work experience. You are looking for your dream job and need a cover letter? Download Ecommerce Customer Service Resume pdf. Manage and review partner sites for correct promotional execution, linking, and banner placement. top sellers, worst sellers, color selling, seasonal selling, etc. Hundreds of examples from companies such as Facebook(R), Google(R), Twitter(R), Job Candidates: Find a Ecommerce … ), Excellent interpersonal and strategic skills, Excellent oral and written communication skills, including the ability to read, process and produce complex technical information, Experience with NoSQL (Cassandra, MongoDB, etc.) This includes taking part in meetings with internal business partners, documenting current functionality, reviewing legal counsel feedback and following up with questions and callouts, Audit legal compliance on the websites and apps, including a review of legal documents, matrices, emails, and texts, Conduct benchmarking on other retail websites to gauge how other competitors are approaching legal compliance, Search and summarize current and new legislation based on legal guidance provided via webinars and published articles, Provide support with the privacy policy inbox, including responding to emails, documenting requests, creating tasks to delete accounts, and working with the vendor to unsubscribe email addresses and phone numbers, Test current and new functionality, and oversee legal content and necessary changes on the websites, Make updates in the content management system, Multi-tasker with strong organizational and communication skills, Ability to set goals and meet timelines, to accomplish specific tasks within a given timeframe, Solid project management and inter-departmental coordination skills, Strong detail orientation and high degree of accuracy, Extremely dependable with ability to thrive in a fluid and demanding environment, Identify new business opportunities/innovations to drive additional revenue and consumer data acquisition for European eCommerce, Translate opportunities into business cases that reflect implementation efforts against revenue derived from a given initiative to asses Return On Investment, Create roadmap that reflects new business opportunities for budget submission and approval, Align the roadmap with European demand manager for overall EU roadmap submission, Build project plans to ensure successful implementation of new business opportunities, Organize and direct cross-functional business project teams to lead projects to completion, Partner with Global IT program management team and eCommerce Global business solution team for solution assessment and effort estimation of projects, Produce reporting to track key metrics post project go live, relevant for the business model and analyze data to fine-tune and enhance the business post, Project management and project monitoring experience, Flexibility to handle multiple projects with tough timelines and changing scope, Good understanding of technical and business eCommerce projects, 3 to 5 years working experience in a consumer direct channel, Oversee the execution of all digital marketing, promotional campaigns and online product stories for the Crocs Americas e-commerce sites, Work closely with channel managers and merchandisers to understand business objectives and strategy for each campaign, Assist in the traffic management process with the creative team to ensure delivery of all supporting media and assets for all campaigns, Create, manage and enforce timelines for world class execution of all campaigns, Manage changes to campaigns to ensure proper risk mitigation. Apparel experience is preferred, Experience managing direct reports, financial budgets and/or plans, Proven strategic and tactical thinker with excellent quantitative and analytical skills, Able to quantify business results and identify opportunities, Extensive knowledge of the eCommerce industry and technologies, a plus, Excellent presentation and communication skills (both written and oral), Experienced with creating management reports and presenting to senior management, Excellent project management and Microsoft office skills, The ideal candidate will have experience managing ecommerce within a multi-channel company, All candidates must have 7+ years previous experience in e-commerce or digital marketing with a strong track record working in the digital space, Must be well-versed in customer acquisition and retention techniques with a proven track record in driving significant traffic and sales growth, Demonstrated ability to manage a P&L or line of business. ), Ability to draft formal test schedules and estimates with minimal supervision, Experience with Application Security & System Vulnerability testing preferred, Cross-browser, cross-hardware testing and localization considerations, Collaborative spirit – this role interfaces with almost everyone else on the e-commerce team and also with regional partners in EU, APAC and JP, Willingness to work non-traditional hours – early morning or late night release schedule, Ability to work autonomously and be a “self-starter” – applying broad “best practice” ecommerce processes to our business especially in the areas of quality assurance and release management, Grow a robust functional expertise within our eCommerce landscape and seek for peer-to-peer discussion with business counterparts to be able to strengthen business process knowledge, Application owner within Global IT for eCommerce and customer facing functions, with end-to-end understanding of IT solution architecture and design, Review and understand site metrics to be able to analyze and identify opportunities for improvement/innovation, Think with a customer first mentality and take active steps to make and suggest change/improvements that will further our online experience for customers, Pro-active mindset, ability to think end-to-end and find opportunities to bring in eCommerce best practices and innovation/improvement to our platform/process, Good experience in working with projects in an eCommerce or digital marketing environment, First experience with Agile methodologies is beneficial, Minimum of 3-5 years of progressive work experience in the field of eCommerce/digital marketing, Strong experience or expertise in at least one of the following areas, Manage and mentor 4-5 project managers for the eCommerce PMO, Provide overall guidance and oversight for portfolio of projects (i.e.
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